PROTECTION OF PERSONAL INFORMATION (POPI):

Compliance with the POPI Act – Click the ‘POPI’ button below to read more on the following:

• Why Cigno Astro (Pty) Ltd. collects your Personal Information;
• Why Cigno Astro (Pty) Ltd. would share your personal information;
• What Security Measures are taken;
• Your Rights;
• Disclaimer & Liability.

POPI ACT DISCLAIMER:

Cigno Astro respects your right to privacy and therefore aims to ensure compliance with the legal requirements of the POPI Act, which regulates the manner in which Cigno Astro collects, processes, stores, shares and destroys any personal information which you have provided to Cigno Astro. 

Why Cigno Astro collects Personal Information:

Cigno Astro collects personal information in order to liaise with you telephonically, via this site or via email so that Cigno Astro may:

1. Respond to any query or comment received from you;
2. Inform you of new offers;
3. Enable Cigno Astro to process, validate and verify information and requests for the supply of goods and/or services;
4. For the purposes for which you specifically provided the information; and
5. Generally to improve your experience on this site.

Processing of Information

Cigno Astro will share your personal information:

1. In order to comply with applicable law or with legal process served on Cigno Astro (Pty) Ltd.;
2. In order to protect and defend the rights or property of Cigno Astro (Pty) Ltd; and

Security Measures

Cigno Astro will:

1. Treat your personal information as strictly confidential;
2. Take appropriate technical and organizational measures to ensure that your personal information is kept secure and is protected against unauthorized or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
3. Promptly notify you if Cigno Astro becomes aware of any unauthorized use, disclosure or processing of your personal information;
4. Provide you with reasonable evidence of Cigno Astro’s compliance with obligations under this policy on reasonable request; and
5. Cigno Astro will not retain your personal information longer than the period for which it was originally required, unless required by law to do so, or you consent to Cigno Astro retaining such information for a longer period.

ALTHOUGH CIGNO ASTRO TAKES THE AFOREMENTIONED PRECAUTIONS IN PROTECTING YOUR PERSONAL INFORMATION, DEBORAH-ANNE SWANEPOEL – CIGNO ASTRO – SHALL HOWEVER NOT BE LIABLE FOR ANY LOSS OR DAMAGE, HOWSOEVER ARISING, SUFFERED AS A RESULT OF THE DISCLOSURE OF SUCH INFORMATION IF OUTSIDE HER REASONABLE CONTROL.

Your Rights

You have the right at any time to:

1. Rectify the Personal Information collected by Cigno Astro (Pty) Ltd.;
2. Object to the processing of Personal Information (subject to legislation);
3. Request the return or destruction of Personal Information (subject to legislation);
4. Lodge a complaint with Cigno Astro (Pty) Ltd.

The Personal Information processed by Cigno Astro (Pty) Ltd. is not routed or transferred to any other Country or International organization.